COMPUTER REPAIR MANAGEMENT SOFTWARE

Computer/Laptop
Repair center
Billing Software

A complete software solution to manage jobs, technicians, billing, branches and customers from one powerful system. Save time, reduce manual work and increase your productivity with CS Web Solution.

Web App
Android App
iOS App
Desktop App
Cloud Storage
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SIMPLE & TRANSPARENT PRICING

Choose the Right Plan for Your Business

Single User Plan

Ideal for individual repair centres

Manage your daily repair operations from one convenient system. Organize customer details, repair jobs and billing in one place.
One-time plan price
₹12,000
Lifetime Use
What's Included
  • Complete Software Access Access the available repair management features.
  • Repair Job Management Organize repair jobs and track service progress.
  • Billing & Invoicing Manage customer bills and repair transactions.
  • One-Time Payment No recurring software purchase payment.
Renewal Charges ₹6,000 per branch / per year
Best for single-location businesses A practical solution for everyday repair centre operations.
Enquire About This Plan
RECOMMENDED PLAN

Multi User Plan

Designed for growing repair businesses

Coordinate your team and manage repair operations across multiple branches through a centralized management system.
Manage Up to 3 Branches Multi-user and multi-branch facility
One-time plan price
₹24,000
Lifetime Use
What's Included
  • Multi-User Access Support team-based access for your business operations.
  • Multi-Branch Management Manage operations across up to 3 branches.
  • Complete Feature Access Use the available repair management features.
  • Centralized Operations Coordinate jobs, staff and billing across branches.
Renewal Charges ₹6,000 per branch / per year
Enquire About This Plan
POWERFUL FEATURES

Everything You Need
In One Software

01

Job Creation & Item Receipt

Create new repair jobs, record customer and device details, and generate item receipts instantly.

02

Technician Assignment

Assign repair jobs to the right technicians and monitor job progress from start to finish.

03

WhatsApp Approval

Share repair estimates with customers through WhatsApp and simplify the approval process.

04

Final Billing & Print

Generate final bills, print invoices and provide clear delivery receipts for completed repairs.

05

Credit & Balance System

Track customer credit, pending payments, outstanding balances and transaction history.

06

Cloud Backup & Data Security

Protect business information with cloud storage, backup facilities and controlled data access.

07

Multi-Branch Facility

Manage multiple repair centers through one centralized system with branch-level control.

08

Reports & Analytics

Review repair jobs, revenue, technician performance and branch activity to make better decisions.

09

Role-Based Access Control

Provide dedicated access for Super Admin, Branch Manager, Reception and Technician accounts.

One Platform. Complete Repair Management.

Manage jobs, technicians, billing and branches from one powerful solution.

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How It Works

A simple workflow to manage your repair process from start to finish.

01

Create Job

Add customer and
device details

02

Receive Item

Generate item
receipt

03

Assign Technician

Allocate to the right
technician

04

Get Approval

Send estimate via
WhatsApp

05

Generate Bill

Complete service
and print invoice

ROLE-BASED ACCESS

4 Types of Login System

Super Admin

Super Admin

Full control over the software system, users, branches, settings and business operations.

Branch Manager

Branch Manager

Manage branch operations, assign technicians, monitor repair progress and review reports.

Reception Staff

Reception

Register customers, create repair job cards, manage device intake and coordinate billing.

Computer Repair Technician

Technician

Diagnose devices, update repair status, record technical findings and report completed work.

User Roles & Responsibilities

Super Admin

Purpose

Manage the entire software system, all branches, users, settings, and business operations.

Main responsibilities

  • Manage company profile and software settings.
  • Create, edit, and deactivate branch accounts.
  • Create user accounts and assign roles.
  • Manage branch managers, reception staff, and technicians.
  • Monitor repair jobs and business performance across branches.
  • View overall billing, revenue, outstanding balances, and reports.
  • Configure services, repair categories, and other master data.
  • Manage backup settings and oversee data security.
  • Monitor branch-wise activity and operational performance.

Typical workflow

  1. 1Log in with Super Admin credentials.
  2. 2Set up company information and branches.
  3. 3Create branch manager and staff accounts.
  4. 4Configure repair services and billing settings.
  5. 5Review job progress and financial reports.
  6. 6Monitor system usage and data backups.

Branch Manager

Purpose

Manage the day-to-day operations of an assigned branch and supervise its staff.

Main responsibilities

  • View and manage repair jobs for the assigned branch.
  • Monitor jobs received, pending, in progress, and completed.
  • Assign or reassign technicians.
  • Track technician workload and repair progress.
  • Review estimates, customer approvals, invoices, and payments.
  • Monitor branch income, expenses if supported, outstanding balances, and credit records.
  • Supervise reception staff and technicians.
  • Generate branch-wise reports.

Typical workflow

  1. 1Log in to the branch dashboard.
  2. 2Review new jobs and pending repairs.
  3. 3Assign jobs to available technicians.
  4. 4Monitor repair progress and customer approvals.
  5. 5Review completed jobs and billing.
  6. 6Check daily reports and outstanding payments.

Reception

Purpose

Handle customer interactions, device intake, job registration, and billing coordination.

Main responsibilities

  • Register new customers and update customer details.
  • Create repair job cards.
  • Record device details, serial numbers, accessories, and reported issues.
  • Record the device’s physical condition at intake.
  • Generate job receipts and provide them to customers.
  • Forward jobs for technician assignment.
  • Coordinate with customers regarding repair status.
  • Generate final bills and print invoices, where authorized.
  • Record payments and update outstanding balances, where permitted.
  • Maintain customer and job records.

Typical workflow

  1. 1Register or search for the customer.
  2. 2Record the device and reported problem.
  3. 3Create a job card and receive the device.
  4. 4Print or share the job receipt.
  5. 5Send the job for technician assignment.
  6. 6Coordinate estimates and customer approval.
  7. 7Generate the final invoice after repair completion.
  8. 8Record payment and hand over the device.

Technician

Purpose

Diagnose devices, perform repairs, update job progress, and report repair outcomes.

Main responsibilities

  • View jobs assigned to the technician.
  • Review customer complaints and device details.
  • Diagnose computer and laptop problems.
  • Record technical findings and required repairs.
  • Update job status, such as In Progress, Waiting for Parts, or Completed.
  • Record repair notes, parts used, and service details, if supported.
  • Inform the branch manager or reception about additional repair requirements.
  • Report when a device is ready for testing or delivery.
  • Maintain accurate repair history for assigned jobs.

Typical workflow

  1. 1Log in to the technician dashboard.
  2. 2Review assigned repair jobs.
  3. 3Inspect the device and diagnose the issue.
  4. 4Update findings and repair requirements.
  5. 5Perform the repair and update job progress.
  6. 6Test the device after repair.
  7. 7Mark the repair as completed or ready for quality checking.
  8. 8Notify the branch manager or reception for billing and customer handover.

Access from Anywhere

Use on web, mobile and desktop with secure cloud storage.

Web App

Browser Access

Android App

Android Support

Desktop App

Windows Support

Cloud Storage

Safe & Secure Data

Multi User

Up to 3 Branches

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